Success Stories: Katie Gilroy, Founder of Urbun Cafe
“It’s UrBUN not Urban. Get it wrong and we’ll spike your coffee”!
This story came from a good friend of mine who happens to be Katie’s cousin. I was delighted to do a post on Urbun Cafe and more importantly Katie Gilroy, the powerhouse behind it.
Let the success story unfold…
1. What made you start the Urbun Cafe?
I fell into food accidentally when the magazine I was writing for at the time thrust me into the restaurant reviews, and soon after promoted me to Food Editor. To supplement my salary, I waited tables at a local restaurant and found myself falling in love with the buzz of making people happy through the medium of good food and great service.
I teamed up with a pal of mine to produce baked goods and lemonade at a farmer’s market (which was unbelievable craic) and 6 months later happned across a vacant premise in Cabinteely and a landlord who was willing to take a punt on us. 5 years on and I am the sole owner of Urbun and business is better than ever!
2. What has been your greatest success with Urbun Cafe?
Seeing the team evolve over the years and not only grow in size (we currently employ 18 people) but develop into a solid unit that work together and all share the same passion and drive to make Urbun the best cafe in Dublin. I’m very proud when a team member grows from a beginning of washing pots with little English and blossoms into a skilled barista who doesn’t stop chatting to the customers!
3. What has been your greatest failure and how did you learn from it?
I don’t view my mistakes as ‘failures’ but do see the importance in making them and learning from them. Of course, there have been plenty. I have let negative influences hang around longer than they should have. If there is one bad apple on your team, they will poison the bunch and they need to get off the bus. People thrive in a positive working environment and wen there’s an individual who is constantly moaning and making excuses, it can bring everyon else down and turn the atmosphere sour. I no longer tolerate negativity.
4. What would be a crucial piece of advice you would give to someone about starting your own business and success?
Don’t get involved in tasks that you have hired other people to do. Only you can do your job of running your business. Remind yourself of that everyday and keep focused on the big picture.
5. What inspires and motivates you?
Katies words of wisdom:
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